Privacy Policy EOS Network is committed to protecting your privacy. This policy sets out the way in which we collect and store your personal information and is in line with the UK Data Protection Act 1998. Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. If in the process of using our site you choose to submit personal data you should be aware your personal data is stored on our database and that we take appropriate measures to ensure that the personal information disclosed to us is kept secure. Every effort has been made to ensure a safe and secure form to email submission process but we advise users using such form to email processes that they do so at their own risk. We may use your personal information to provide you with the services, products or information you have requested, for administration purposes and to further our charitable aims, including for fundraising activities, to update you on research opportunities and to provide you with information about our charitable services that you have requested or that we feel may interest you, where you have consented to being contacted for that purpose. Your data may also be used for analysis purposes, to help us provide the best service possible. We’ll only share your data if required to do so by law. Personal data Cookies Google Analytics Social media Payments Visitor options Personal data Personal data is anything which enables us to identify you, such as your name or an email address. We must use such information only for the purpose you agreed to on submitting it. We must also ensure that the data is held safely. You give us your personal data when: You make a donation online You fundraise for us You volunteer You order an item from our online shop You email a request for information You ask to be added to our mailing list for our newsletter and events You join as a member or register with us Cookies Aggregate or summary information:- this information is collected automatically by our system. This is done by the use of cookies which do not allow for individual recognition of a user. However the personal information that we store about you may be linked to the information stored in and obtained from cookies. We use cookies to authenticate a visit – for example that you are not a robot or a means to manipulate our system. We use them to help us analyse the use and performance of our website – for example how many visitors to the site we receive – has a campaign resulted in an increase in numbers? Use of Cookies Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org.The cookies used on this website are as follows: Google Analytics Google Analytics is a web analytics tool that helps us to understand how visitors engage with this website. It enables us to view a variety of reports about how visitors interact with the website so that we can improve it. Google Analytics uses first-party cookies to track visitor interactions. We then use the information to compile reports and to help us improve the site and target our marketing. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can find out more about Google analytics and its policies at http://www.google.com/analytics/learn/privacy.htmlYou can opt out of Google Analytics without affecting your use of this website for more information on opting out of being tracked by Google Analytics across websites you use, visit this Google page:http://tools.google.com/dlpage/gaoptout YouTube We may embed videos via YouTube, and pages with embedded videos may set cookies on your computer, which are used to track interactions e.g. the number of times a video has been watched or shared. To find out more please visit YouTube's embedding videos information page and privacy policy: http://www.youtube.com/t/privacy_at_youtube Google+ Some pages on the site may be integrated with Google+ for sharing content, liking content, and displaying content from Google+. These links may cause cookies to be set on your computer. To find out more please visit Google's privacy policy:http://www.google.com/policies/privacy/ Facebook Some pages on the site may be integrated with Facebook for sharing content, liking content, and displaying content from Facebook. These links may cause cookies to be set on your computer. To find out more please visit Facebook's privacy policy: http://www.facebook.com/about/privacy/ Twitter Some pages on the site may be integrated with Twitter for sharing content, liking content, and displaying content from Twitter. These links may cause cookies to be set on your computer. To find out more please visit Twitter's privacy policy: http://twitter.com/privacy Cookies for Registration and Login This website uses cookies for registration and login to authenticate you as a registered user, giving you access to your profile/account and certain areas of the website which you need to be registered to use. These are an essential part of the website's normal functioning, and some parts of the website may not work if they are blocked. External links Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites.) The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned. Social media platforms Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email. This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account. Shortened links in social media This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo). Users are advised to use caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links. Payments The EOS Network uses the Stripe and GoCardless, secure third party sites, to process your credit/debit card information if you donate or order anything from our online shop. Financial transactions relating to donations or shop purchases are handled by our payment services providers, Stripe and GoCardless. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers' privacy policies and practices at Stripe (URL https://stripe.com/gb/privacy) and GoCardless (URL https://gocardless.com/legal/privacy/). EOS Network does not have access to or retain records of your payment details. Your data may also be available to our website provider to enable us and them to deliver their service to us, carry out analysis and research on demographics, interests and behavior of our users and supporters to help us gain a better understanding of them to enable us to improve our services. This may include connecting data we receive from you on the website to data available from other sources. Your personally identifiable data will only be used where it is necessary for the analysis required, and where your interests for privacy are not deemed to outweigh their legitimate interests in developing new services for us. In the case of this activity the following will apply: Your data will be made available to our website provider The data that may be available to them include any of the data we collect as described in this privacy policy. Our website provider will not transfer your data to any other third party, or transfer your data outside of the EEA. They will store your data for a maximum of 7 years. This processing does not affect your rights as detailed in this privacy policy. We take appropriate measures to ensure that the personal information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used. Visitor Options You have the right to ask for a copy of the personal information we hold about you (for which we may charge a small fee), to have any inaccuracies in your personal information corrected, to withdraw consent or to have your details deleted. If your personal details change, please help us to keep your information up to date by notifying us. Please email [email protected] to request access to the information we hold about you, for any enquiry about your personal data or to unsubscribe. We update our site regularly and may change the content at any time. By using our site you are accepting these terms and agreeing to abide by them. If you do not agree to these terms of use please leave our site and do not use it. We reserve the right to amend this privacy statement. If we do so, we will post notice of the change on this website. Manage Cookie Preferences